Shipping policy

 

Free standard international shipping on orders over 72,000 HUF.

 

Allow 2 - 4 working days for delivery dispatch. You will receive a dispatch email once completed. 

 

Please use the tracking link emailed to you, so you can follow the progress of the order to your door. If you have any specific questions relating to your order, please email our customer service team at contact@320dtla.com.

 

HUNGARY DELIVERY

 

SERVICE	DELIVERY TIME	COST	FREE ABOVE
Showroom Pick-Up	5-7 Working Days	Free	N/A
GLS / Standard Delivery	5-7 Working Days	2000 HUF	50,000 HUF

 

 

INTERNATIONAL DELIVERY

 

SERVICE	SERVICE	DELIVERY TIME	COST	FREE ABOVE
EU*	Standard Delivery	5-7 Working Days	7,000 HUF	72,000 HUF
USA & CANADA	Standard Delivery	5-7 Working Days	12,000 HUF	72,000 HUF
UK	Standard Delivery	5-7 Working Days	9,500 HUF	72,000 HUF
REST OF THE WORLD	Standard Delivery	5-7 Working Days	14,000 HUF	72,000 HUF

 

*Except Norway

 

Please note that at the moment we cannot ship to Russia, Ukraine, Azerbaijan and Bahrain! 

 

Duties & taxes:

 

If you live in the EU, deliveries are delivered via DDP (Delivery Duty Paid), so you don’t have to pay extra fees when your order is shipped or crossed the border. Duties and taxes are calculated directly on shipping costs and are taken into account in the total price paid at check-out. Please note, however, that this means that duties and taxes are non-refundable.

Please also note that if the shipping address is in a non-EU country, you will automatically be an importer. This means that your order is usually kept at the customs office when you arrive in your country and you expect the importer (You) to reimburse the duties and taxes. 320DTLA is not responsible for these costs. Please contact your local customs office for more information on duties and taxes. Or use this page to calculate:

 

Import Duty Calculator - SimplyDuty

 

I haven’t received a confirmation email and I placed my order over 24 hours ago, what shall I do?

These sometimes go into the spam/junk folders so please check this first and if you still do not have it, do email customer service at contact@320dtla.com with your name and order number and they will be able to help locate your tracking details.

 

My tracking number isn’t working, what shall I do?

 

Please allow 24 hours for your tracking number to activate as the number may not be valid until your order is picked up by the courier. If it's still not working, please contact us at contact@320dtla.com with your name and order number.