We want you to be completely happy with your new purchase. If you don’t love it, send it back, it’s that easy! We will gladly accept unworn, unwashed, unaltered or unused merchandise in sellable condition for a full refund within 30 days of purchase. As we handle every request by hand, please initiate the return process at firstname.lastname@example.org and we are happy to help you with further steps. Please allow 2 to 4 business days to process the return once it’s received. You will be notified via email once the refund has been issued.
- HOW TO EXCHANGE
- 320DTLA does not offer an exchange policy. We suggest you follow the return policy steps above for the items you wish to exchange and go to our website to submit a new order for your new items.